Bag full of questions?
No stress. Find your answer, track your order or send us a message.
Quick fixes
Track your order
Check the status of your order.
Start a return
Register your return within 14 days. We will email you the return instructions.
Start a returnReport a problem
Damaged, incorrect or incomplete? Upload photos and tell us what went wrong.
Popular questions
How do I start a return?
Register your return within 14 days of delivery. We will email you clear instructions for the next steps.
When will I receive my refund?
Once we have received and inspected your return, we will refund the purchase amount to your original payment method within 5 business days.
What should I do if my order arrives damaged?
Email support@booze-bag.dk with your order number and clear photos. We usually reply within 1 business day with a suitable solution.
What bottle size fits in the Booze Bag?
The Booze Bag fits most 0.7 or 1 litre bottles up to approximately 35 cm tall and 10.5 cm in diameter.
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