Shop Policies
Everything you need to know before placing your order. Explore a quick overview below or open the complete policy for all details.
Privacy Policy
We collect only the personal information needed to process orders, provide customer support and operate our online store securely. We never sell your personal information.
- GDPR-compliant data processing
- Clear information about collected data
- Your privacy rights explained
Cookie Policy
Booze Bag currently uses only essential cookies required for a secure and reliable shopping experience. We do not use advertising, analytics or behavioural tracking cookies.
- Essential cookies only
- No advertising or cross-site tracking
- Browser controls explained
Terms & Conditions
Our Terms & Conditions explain the legal agreement between Booze Bag and its customers when using our website or purchasing our products.
- Orders, pricing and payments
- Delivery and customer responsibilities
- Intellectual property and applicable law
Shipping Policy
We currently deliver throughout Denmark. Orders are normally processed within 1-2 business days and delivered within an estimated 1-3 business days after dispatch.
- Free shipping from DKK 499
- Track & Trace included
- Trusted Danish delivery partners
Returns & Refunds
You generally have 14 calendar days to exercise your statutory right of withdrawal. Returns must first be requested through our Support page.
- Clear 14-day return period
- Refunds through the original payment method
- Booze Bag covers costs for faulty orders
Payment Policy
Payments are securely processed through trusted payment providers. Booze Bag never stores complete payment-card details or sensitive banking credentials.
- Stripe, Klarna and major cards
- Apple Pay and Google Pay
- Gift cards and direct bank transfer